Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website https://homesolutions.designand the Oasis Pro services provided by Home Solutions Hub LLC, doing business as Oasis Pro ("Home Solutions Hub," "Oasis Pro," "we," "us," or "our").

By accessing our website, requesting a demo, starting a trial, using Oasis Pro, interacting with an Oasis Pro tool, or otherwise using our services, you agree to these Terms. If you do not agree, do not use the website or services.

1. Our Services

Oasis Pro provides website conversion, lead qualification, AI visualization, estimate, proposal, CRM integration, messaging, follow-up, analytics, and related software services for pool, backyard, outdoor living, and home improvement businesses.

Our tools may allow homeowners or website visitors to enter a property address, upload images, select design features, view conceptual AI-assisted visualizations, receive preliminary budget ranges or estimates, request consultations, and share contact information with the relevant business.

2. Conceptual AI Visualizations

AI-assisted renderings, design previews, backyard visualizations, brochures, planning outputs, and similar content generated through Oasis Pro are conceptual and provided for illustration and planning support only.

They are not final architectural plans, engineering drawings, construction documents, surveys, permit approvals, legal advice, or construction guarantees. Actual project feasibility, design, pricing, materials, site conditions, code requirements, engineering requirements, permitting, timelines, and final results may vary.

You should consult qualified professionals before making construction, design, permitting, engineering, financing, or purchasing decisions.

3. Estimates and Pricing Tools

Any estimates, project ranges, pricing outputs, payment examples, ROI calculations, or budget projections generated through Oasis Pro are preliminary, non-binding estimates based on available inputs, selected features, configured pricing assumptions, and user-provided information.

No estimate generated through Oasis Pro is a final quote, offer, contract, or guarantee of price. Final pricing is subject to consultation, site evaluation, material selection, engineering review, permit requirements, scope confirmation, and a written agreement with the applicable service provider.

4. User Information and Submissions

You are responsible for ensuring that information you submit through our website or services is accurate, lawful, and submitted with appropriate authority.

If you upload images, property information, brand assets, customer information, or other content, you grant us a limited right to host, process, display, transmit, and use that content as needed to provide, support, secure, and improve the services.

You represent that you have all rights and permissions needed to submit the information and content you provide.

5. Communications and SMS Consent

If you submit your phone number or other contact information through our website or an Oasis Pro experience, you may be contacted about your inquiry, demo request, trial, account, project, consultation request, or related services.

Where you provide consent to receive text messages from Home Solutions Hub LLC or Oasis Pro, you agree that we may send customer care, support, transactional, appointment, lead follow-up, service, or promotional SMS messages depending on the consent you provided.

Message frequency varies. Message and data rates may apply. Consent to receive marketing or promotional text messages is not a condition of purchase. You may opt out at any time by replying STOP. You may reply HELP for help.

We do not sell or rent mobile phone numbers or SMS consent. We do not share mobile opt-in data or consent with third parties or affiliates for their own marketing or promotional purposes.

6. Customer Responsibilities

If you are an Oasis Pro customer embedding our tools on your website or using our services to communicate with leads, prospects, or customers, you are responsible for:

• Providing accurate business, contact, brand, pricing, and configuration information.
• Maintaining your own website terms, privacy policy, cookie disclosures, SMS disclosures, and consent language where required.
• Obtaining all legally required consents for calls, texts, emails, marketing, AI processing, analytics, cookies, and data sharing.
• Using separate, clear consent where required for marketing or promotional SMS messages.
• Honoring opt-out requests and communication preferences.
• Ensuring that your use of Oasis Pro complies with applicable laws, carrier rules, industry guidelines, and your own agreements with customers and service providers.
• Reviewing AI-generated outputs, estimates, and lead information before relying on them.

7. Acceptable Use

You may not use our website or services to:

• Violate any law, regulation, carrier rule, industry requirement, or third-party right.
• Send unsolicited, deceptive, harassing, abusive, unlawful, or unwanted communications.
• Submit false, misleading, infringing, or unlawful content.
• Attempt to gain unauthorized access to any system, account, data, or network.
• Interfere with, disrupt, scrape, overload, reverse engineer, or misuse the website or services.
• Upload malicious code, malware, or harmful materials.
• Use the services to make final construction, engineering, permitting, legal, or financial decisions without qualified professional review.

We may suspend or terminate access if we believe these Terms have been violated or if continued access creates legal, security, operational, carrier, or reputational risk.

8. Third-Party Services and Integrations

Oasis Pro may integrate with or rely on third-party services, including hosting providers, AI providers, mapping or imagery providers, analytics tools, CRM systems, email providers, SMS providers, payment processors, and customer support tools.

Third-party services may be subject to their own terms, privacy policies, availability, and limitations. We are not responsible for third-party services that we do not control.

9. Ownership

The website, Oasis Pro platform, software, designs, workflows, templates, text, graphics, branding, logos, and other materials are owned by Home Solutions Hub LLC or its licensors and are protected by applicable intellectual property laws.

Except as expressly permitted, you may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from our website, software, or services.

10. Trials, Plans, Fees, and Billing

If you purchase or subscribe to Oasis Pro, the applicable plan, fees, billing terms, renewal terms, cancellation terms, usage limits, and service scope will be stated in the applicable order form, checkout page, invoice, proposal, or written agreement.

Unless otherwise stated in writing, fees are non-refundable except as required by law.

11. No Guaranteed Results

We may describe potential benefits of Oasis Pro, including improved engagement, lead capture, conversion, follow-up, and operational efficiency. We do not guarantee any specific number of leads, sales, revenue, conversion rate, project outcomes, cost savings, rankings, customer responses, or business results.

12. Availability and Technical Limitations

We aim to provide reliable services, but we do not guarantee uninterrupted, error-free, or always-available access. Temporary interruptions may occur due to maintenance, updates, third-party outages, API limitations, internet issues, security events, or circumstances beyond our control.

13. Disclaimers

The website and services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and reliability.

14. Limitation of Liability

To the maximum extent permitted by law, Home Solutions Hub LLC and its owners, officers, employees, contractors, agents, service providers, and licensors will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost leads, business interruption, or reputational harm.

To the maximum extent permitted by law, our total liability for any claim related to the website or services will not exceed the amount you paid to us for the services giving rise to the claim in the three months before the event giving rise to liability, or $100 if you have not paid us for services.

15. Indemnification

You agree to defend, indemnify, and hold harmless Home Solutions Hub LLC and its owners, officers, employees, contractors, agents, service providers, and licensors from and against claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising from your use of the website or services, your content or submissions, your communications with end users, your violation of these Terms, or your violation of law or third-party rights.

16. Changes to the Website, Services, or Terms

We may update, modify, suspend, or discontinue the website or services at any time. We may also update these Terms from time to time. The updated version will be posted on this page with a new effective date. Your continued use of the website or services after an update means you accept the updated Terms.

17. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law rules. Venue for disputes will be in the state or federal courts located in Orange County, Florida, unless otherwise required by law or agreed in a separate written agreement.

18. Contact Us

Home Solutions Hub LLC
Website: https://homesolutions.design
Email: legal@homesolutions.design
Phone: +1 818-274-1912
Mailing Address: 424 E Central Blvd, Suite 307, Orlando, FL 32801, United States